Testimonials and Reviews
Here are just a few of the hundreds of reviews from clients who love working with us.
Posted on Google
Douglas Wadeson10 September 2026Trustindex verifies that the original source of the review is Google.
Justin explained problem thoroughly, set right to work, done in a timely professional manner.Posted on GoogleJennifer Smith9 September 2026My garage door wasn’t opening all the way and understandably that was a bit frustrating. I called RJ Garage Door Service and they were able to get someone to our house the next day. Justin Shearin did a great job explaining what was going on and the costs involved. He also gave me some helpful preventative tips to help the door last longer. Happy to have a working garage door.Posted on GoogleRichard Brown9 September 2026Quick, quality servicePosted on GoogleMeredith4 September 2026Great service on a very hot day!Posted on GoogleGail Reed2 September 2026Justin came out early, diagnosed problem (it was what we thought it was, and installed a new garage door opener. He was friendly and helpful. Did a great job! Very pleased.Posted on GoogleKatherine Johnson29 August 2026Tyler was great! Efficient, knowledgeable, friendly. Identifies the issue and fixed the garage very quickly. Thank you!Posted on GoogleBianca Wright _ Staff - RogersLaneES28 August 2026The garage door tech who came to our home was Tyler R. Tyler demonstrated professionalism, knowledge of his job & exceptional customer service. He answered my questions, acknowledged my concerns & fixed the problem by repairing our garage door, which had a broken spring. Tyler’s visit to our home lasted maybe 45 minutes, if that. I could tell he took great pride in his work! I am a satisfied customer!Posted on GoogleTran Tran27 August 2026Justin did a great job fixing our garage. He was efficient and communicated clearly.Posted on GoogleJimmy Joyner27 August 2026Tyler was excellent he explained everything what he was gonna do. Took care of everything in great timing. I would recommend Tyler to everybody.Posted on GoogleSofia Kirk25 August 2026Justin was very helpful with getting our garage door fixed!Posted on GoogleKim Conyers20 August 2026Josh did an amazing job! Thank you so muchPosted on GoogleKim Conyers20 August 2026Josh did an amazing job at my house a few days ago. Excellent customer service.Posted on GoogleDon Levine18 August 2026Justin arrived in the time window as scheduled. He fixed the broken spring promptly and was very pleasant. Great company and great service Pro. I used a home warranty service so the cost was just the trip charge.Posted on GoogleMrs. Myrick18 August 2026The technician arrived on time and fixed my garage door quickly! I would definitely recommend RJ Garage service to anyone.Posted on GoogleDebbra Atkinson17 August 2026Thank you RJ garage for sending Tyler who was very efficient and very friendly. He was very knowledgeable and helpful when questioned were asked.Posted on GoogleRobert Ward13 August 2026Great attitude and solved our problem with a great work ethic and knowledge.Posted on GoogleDwight Green10 August 2026One of my home garages had malfunctioned, and my home warranty company arranged for RJ Garage Repair out of Raleigh to fix it. Company Technician, JJ Medlin arrived on time as promised and repaired the system. He promptly diagnosed the issue by making a couple of adjustments, that fixed the problem. The whole repair took only 10 minutes, and then he was finished. He was polite, courteous and very professional in his dealings with me. The garage door issue has been resolved, and I am very pleased. Thank you JJ. .Posted on GoogleTami Eyre7 August 2026Justin did a great job installing a new smart garage door opener for us. The price was fair and the work was efficient. He cleaned up after himself and made sure we were set with how to use the app and all openers. Will definitely call this company again for any garage door needs in the future!Posted on GoogleRaymond Scherzer7 August 2026Justin did great job on our emergency call. He was professional, knew what he was doing and got in and out without wasting any time. The service wasn't cheap, but it was well done.Posted on GoogleChuck Bridgham1 August 2026Justin did a great job explaining everything, and quickly getting the job done.Posted on Googledawn28 July 20265 stars for Justin. Very informative and no problem answering any questions that I had. He replaced the motor for garage door. Fast.Posted on GoogleKorrie Hester24 July 2026Great service!!Justin was knowledgeable and very helpful in addressing my issues with my garage. I would definitely recommend RJ garage door to anyone who needs service on their garage door.Posted on GoogleTimothy Fallon24 July 2026I bought a home last August and have had RJ Garage Door Service out three times in just under a year to handle different issues that came up. The first visit was flawless. The replacement of a light sensor. The second visit was to repair an emergency release cable and install a new lock. That job was, unfortunately, botched shockingly bad. To their credit, however, after seeing the pics I sent, they came out a third time and fixed everything that had gone wrong. People have bad days, but it's the good companies that own up to their mistakes and make it right at no additional charge. And RJ did that, so five stars on that alone. Nicole in the office is always a pleasure to talk to, and has always been very helpful. I will echo some sentiments in other reviews about the cost. They are expensive. So much so that I may have to consider other options in the future.Posted on GoogleRon Lewis17 July 2026Justin made my garage door like new. Well done and appreciated this excellent technician.Posted on GoogleIrv Trust16 July 2026JJ was professional, courteous, and thorough in his service. I highly recommend him as a garage technician. No pressure on up sell, just recommended the best for the life of our garage door.Posted on GoogleHolly Wellman13 July 2026Quick response. Knowledgeable repairman. Great repair work. Will use again. Will recommend to others.Posted on GoogleAndrew Atkinson13 July 2026Tyler came out and replaced our spring. Did an awesome job and super quick. Super nice guy as well. Definitely recommend these guys!Posted on GoogleWhitney Iglesias9 July 2026Jeff was absolutely amazing! He had amazing customer service and helped me out tremendously.Posted on GoogleDeborah Evans30 June 2026Very prompt and professional 👍 he knew his job and quickly fixed the problemPosted on GoogleJohn Walls27 June 2026Efficient, friendly service and good price- had two new garage door openers (motors only) installed in less than two days from initial visit. JJ did a fine job and would definitely recommend RJ Garage Door.Posted on GoogleWayne Myrie26 June 2026Justin was fast and efficient! Didn’t try to upsell me a new garage model. Found the precise error code and replaced the sensor.Posted on GoogleBrenda Rochelle25 June 2026The technician Tyler was prompt, friendly and knowledgeablePosted on Googlesarah b10 June 2026Justin came to fix our garage door. He called to let us know he was on his way. Once here, it didn’t take him long to assess what was wrong with the door. He fixed it promptly and explained every step. He took the time to answer all our questions. Extremely professional and courteous.Posted on GoogleClaude Lee8 June 2026The technician Tyler Revis was very professional and quite personable. He explain everything in detail prior to the repairs. I was able to get a price that was better than a very reputable company. I am very pleased and would highly recommend RJ Garage Door Service.Posted on GoogleCarlene McCall5 June 2026Justin Shearin was the technician that came out to fix my garage that was not working. He was very polite and had my garage door working properly very quickly! He is very knowledgeable and I appreciate him getting my garage door working again!Posted on GoogleScott Rutledge28 May 2026Justin was great! He arrived early, clearly described the issue and options, and made the repairs very timely. Highly recommend!Posted on Googleraleigh sales22 May 2026Tyler was great. Super helpful and quick to resolve my issues. Appreciate the help.Posted on GoogleDenise Drawbaugh19 May 2026Rj Garage Doors services was fast and efficient. I scheduled my appointment online so that it was very convenient for me. Tyler arrived early, told me what the problems were with my garage door, what would help it function better, and he had the parts right on his truck and repaired it within minutes. It no longer sounds like nails on a chalkboard. Thank you Tyler for a great job!Posted on GoogleAshley Pratt18 May 2026Tyler R. came to my home and fixed the issue QUICKLY. What’s been a pain for my family for atleast 2 weeks was solved in an instant. AND he was so knowledgeable and taught me how to solve the issue if it were to reoccur. Great dude! 10/10 recommend!Posted on GoogleDavid Russell15 May 2026RJ Garage Door Service was fast and efficient in making the required repairs on our doors. Tyler had the part on his truck, replaced it quickly, informed us of the condition of our 20 year old doors and was a pleasant young man to have doing the job. I called in the morning and it was completed before our lunch appointment. Can't say much about the price - but what we needed was quick and competent work.Posted on GoogleJohn Reilly15 May 2026JJ was an excellent technician, was quick and did the job right .Posted on GoogleNicholas Perks14 May 2026Super responsive and incredibly friendly and helpful! I cannot recommend them enough!Posted on GoogleFran Reich13 May 2026They came out and replaced the unit quickly and efficiently. Everything was explained in detail how the new unit operates.Posted on GoogleJoe Logan13 May 2026Awesome servicePosted on GoogleStephanie Van Rumund8 May 2026I highly recommend RJ Garage Door Service! Tyler was absolutely wonderful to work with. He was fast and efficient with installation and took the time to show us how the doors work. Nicole was also great with scheduling.Posted on GoogleLauren McKeown7 May 2026I’d give 6 stars if I could. Tyler was incredible! I called this morning to have our weatherstripping inspected after a pest control inspector suggested we get it replaced. I was pleasantly surprised that RJ’s voluntarily offered a same day visit. Tyler, our technician, gave our garage a thorough look over and told us our weatherstripping was in good shape. He was honest, professional and very personable. He didn’t try to sell us something we didn’t need even though he easily could have. He suggested some simple DIY options for me to do to fortify our garage. You don’t get many companies who are this honest anymore. Because this, RJ’s will get all of our future business! Thanks Tyler, you really showed us what being a good person looks like.Posted on GoogleRicky Tarver29 April 2026JJ was my technician he was thorough and explained everything. He enjoyed his work and dealing with the customers which is a lost art. I would have gave him 5 stars but he is a Packers fan go Bears!!Posted on GoogleThea Schmidt28 April 2026Very fast and helpful. Was able to get a same day appointment and they quickly identified and solved the problem I was having locking my garage door. Would totally recommend!Posted on GoogleJohn Boyer27 April 2026Trustindex verifies that the original source of the review is Google.
The service was professional and Tyler was both thorough and friendly. I called the office around 8am for a broken garage door (spring), and the appointment schedule was honored for same day service about four hours later. The spring was replaced, and final adjustments were made at the motor to insure proper door closure with the cables. The repair was more expensive than what I had experienced in years past for the same issue, but I have no way of knowing how their competitors would have priced the work.Posted on GoogleErin Boomgarden23 April 2026They were effective, fast, called 10 minutes out and arrived during the window when they said they would.Posted on GoogleChris V21 April 2026Justin S at RJ Garage Door Service did a great job! They had Justin here the next day, in and out in no time and explained everything!Posted on GoogleJesse Galindo21 April 2026RJ Garage Door Service provided us first-class, efficient, and progressional work!Posted on GoogleChudney Cogdell17 April 2026Very professional and walked me through every step of what our issue was.. Highly recommend again!!Posted on GoogleEdward Karan III14 April 2026From setting up appointments to finalizing the repair, I highly recommend RJ Garage Service. JJ Medlin showed during the appointment window and gave us a call when he was in the way. He thoroughly explained everything and knew I was in good hands. JJ definitely focused on customer satisfaction and I truly appreciate the good job. Thanks!Posted on GoogleRochelle Tate14 April 2026Tyler Revis,the Technician that installed my garage key pad,did a great job today,he was very friendly & a very kind person.I was very pleased with the job he did. Thank you..Tyler!!!! Keep smiling & doing great things!!!!!Posted on GoogleVenessia Rollins14 April 2026The technician 7Tyler was very nice he explained what was going on each step of the way. My garage door is working fine.Posted on GoogleLeadingtojoy14 April 2026Tyler Revis with RJ Garage Door Service did a phenomenal job. Same day service too! There are some customer service experiences that stick out because of how wonderful they are and this was one of them.Posted on GoogleUrosh Tomovich8 April 2026Top notch service. Justin was professional, knowledgeable, efficient with the repair and explaining the situation in detail, and a pleasure to interact with. I wouldn’t call upon anyone else for future garage door needs.Posted on GoogleToni Halstead8 April 2026JJ was very knowledgeable and helpful.Posted on GoogleD W8 April 2026Tyler, technician was great! Very knowledgeable and professional.Posted on GoogleDaltonya Perkinson6 April 2026Both springs on my garge went out at the same time. Tyler was very professional and informative. Definitely would recommend!!!Posted on GoogleGert Nel4 April 2026Installer did a good professional job in short time. He is friendly and delovered good service.Posted on GoogleChris Ellis2 April 2026Tyler Revis recently came by to diagnose and install a new automatic garage door opener. He was very knowledgeable of the installation and helped guide me with the usage of the MyQ app. ⭐⭐⭐⭐⭐. I would highly recommend this company to anyone hesitant.Posted on GoogleMatthew Banat2 April 2026Justin did a great job in identifying the problem with the garage door. Then, he was prompt in contacting the Choice Home Warranty for motor replacement approval. Then, he completed the work in a timely fashion. Great job overall.Posted on GoogleAndrew Howe30 March 2026JJ and the Team at RJ Garage door did a great job on my new garage door and keypad. Thank you for the outstanding service and very fair pricing. Andrew Howe, Cary ,NCPosted on GoogleJ Fulkerson20 March 2026Today was my first experience with RJ Garage Door. I had tried two prior services over the past year, but I was less than impressed with both. RJ Garage Door Service will be “my garage door guy” going forward. Tyler was friendly and professional and seemed just a good, honest guy all around. He quickly fixed my door at a fair price. RJ was referred to me by a neighbor, and I’ll certainly refer others to the service.Posted on GoogleJimbo G20 March 2026Tyler did a great job, both friendly and knowledgeable.Posted on GoogleLaurel Stritzel20 March 2026Tyler went to replace the motors on my garage door openers last minute. He had excellent communications with me, even sent videos of the finished product when he completed the work since I could not be there. Tyler is a cool, calm and kind gentleman, I would highly recommend him as well as the company lucky enough to employ him!! Thank you so very much, Tyler!!!Posted on GoogleEdward Minton20 March 2026Tyler repaired our garage door and adjusted it awesome work.Posted on Googledylan Rogers19 March 2026We had an amazing experience with their services. Arrived early, but let us know he was on the way. Fixed it quick, fair prices and helped even set up issues with the garage remotes!! Will use again when we decide to replace our doors fully! Can’t ask for better! Thanks Tyler RPosted on GoogleDaniel DeSalvo6 March 2026I needed a new garage door spring installed super fast. A friend of mine recommended RJ. Max came to my home and replaced my garage door spring in less than an hour! Max was super curious and professional. The work was top notch. I don’t know what more you could ask for if you need garage door work done. I can’t recommend RJ enough!Posted on GoogleJo-Ann Fuller5 March 2026JJ and Justin were very helpful and professional.Posted on GoogleLeon Hester24 February 2026Justin was great! He came in assessed what we needed and did the work in a timely fashion. RJ's price was dramatically less than another vendor's quote. We couldn't be more happier with the work done by Justin and the RJ team. If you use them, ask for Justin!Posted on GoogleLegacy Home23 February 2026Parker was very knowledgeable and provided great customer service. He also went above and beyond by making certain both doors were lubricated and in well order before leaving.Posted on GoogleJonathan Pope17 February 2026Quick and efficient service.Posted on GoogleMichael Dunsterville11 February 2026Got a quote from another place where they said we needed completely new springs and a new motor. Ended up giving RJ a call after getting something in the mail from them and it was the right move. They just tensioned the spring and replaced the drive coupler for us (already had the part as I saw it was broken). Also swapped out the rollers since the garage was very clunky. Now it's smooth as ever and was less than half the cost of the other estimate. Thanks Justin and JJ for the speedy repair. Was able to do it same day as coming out to inspect it. No more manually closing the door, can't recommend them enough!Posted on GoogleDorene Molleur10 February 2026He was very friendly and informativePosted on GoogleChas Kubasko6 February 2026Fast and answered all questionsPosted on GoogleXMM KRS4 February 2026Justin was able to diagnose the issue and repair the garage door functionality quickly.Posted on GoogleJuan Davila25 January 2026They came out replaced the seals and did 3 remotes the best in the business support localPosted on GoogleNive Nerkar19 January 2026My experience was good. The technician Justin Shearin was very professional and polite. He was on time and did the job in a timely manner.Posted on GoogleMark Dewitt14 January 2026I wanted to share that I felt Justin had did an excellent job both in his initial estimate, his communications in regards to what could be done, and then his timely install of the new door. Whatever additional compensation that he would be awarded, I strongly support! Regards, Mark DeWittPosted on GoogleDipak Joshi13 January 2026Max came to replace the spring of garage door and he also checked that the remote has some issues and he also fixed it pro-actively. He was very knowledgeable and professional so i will definitely recommend him.Posted on GoogleCameron Graham8 January 2026Thank you Justin!Posted on GoogleDamon E White23 December 2025Justin was a Great Technician very knowledgeable and professional. Great guy to have working for your company. I will highly recommend Justin to anyone that needs garage door service.Posted on GoogleKate Kiec22 December 2025Very quick, great service! Highly recommend Justin and this company.Posted on GoogleA. Reed19 December 2025The technician Justin just left my house today after doing a great and professional job. He was courteous and quick to get things working. He was patient with getting the payment information corrected also. I would highly recommend this companyPosted on GoogleMARK BALL18 December 2025My garage door was repaired by Justin Shearin. Super polite and very professional. Very respectful of my property coming in and going out. He replaced the main spring a lot faster than I expected. I used to be a computer Technician and I understand a good impression and good work when I see it. He's definitely a plus to and for your company. Thank you for the excellent service RJ Garage Door Service and Tech. Justin.Posted on GoogleJelani Vanholten18 December 2025Absolutely Excellent Quick Professional and worth every penny.Posted on GoogleSonia Velasquez18 December 2025Wonderful and professional service. Very knowledgeable and excellent expertise!Posted on GoogleFred Tarry18 December 2025They got to me same day and Justin did a great job replacing/installing a new door opener.Posted on GoogleMary Westerhorstmann18 December 2025Service provided was excellent. Tech was professional,personable, and very knowledgeable. Outstanding experience.Posted on GoogleTeah12 December 2025So grateful to have had my repair done quickly and effectively. I realized my garage door wasn't closing and RJ Garage sent a nearby technician out quickly. Justin was thoughtful and courteous, the springs were replaced in less than an hour. He explained the issue so that I could understand it and fixed the door quickly so I could shut it again. I was so worried that I was going to have to leave the door open at night and felt a sense of relief that my home would be secure this evening. Thanks very much Justin for your help and patience with my questions.Posted on GoogleBlake Hudson12 December 2025Justin did a great job. Thanks for the help!Posted on GoogleKamare Brewington11 December 2025Well knowledged fast service and professional.Posted on GoogleJoe Gaughran11 December 2025My technician Justin came out and replaced my springs in under an hour. He was very professional and got my old door working perfectly.Posted on GoogleBob Lewis9 December 2025Started with a different garage door company. They walked in and in about 5 minutes said it would cost over $2000. Too close to the holidays for that. Justin from RJ Garage Door Service spent the same 5 minutes of time, and REPAIRED our door. It's working great now. Could have saved time and money by calling these guys (especially if Justin is out tech!).Posted on GoogleWendy Petrie5 December 2025Technician came quickly. He explained the situation. Very , very pleased. I will call this company again.Posted on GoogleBen I26 November 2025Justin is a nice guy and did a great job installing the shaft and spring. So far the garage door works well. Rj's office staff is also very nice. I recommend Rj Garage Door Service.Posted on GoogleJunghoon “Calvin” Hur26 November 2025These guys are really nice and kind. Above all, they're really professional. Despite short notice, they came up and to fix it right away. I'm fully satisfied!Load more
