Great availability and service. Justin called before the appointment to let me know he was on his way, was very informative and thorough with his work. Will definitely call again if I have future issues!
Justin replaced my garage door opener today, he was fast and courteous. Most importantly he was innovative since the new mounting was so different than most. I would be happy to have Justin provide service on my garage door
I would highly recommend this company. We have had them do repairs for us several times and are always very pleased with the service. They were on time for our appointment, very polite and the prices were great!
Dave,was on time called ahead to let us know he was on the way, when he got here he was very professional and knowledgeable and he went above and beyond explaining the things we did not know about the garage.My husband and I will tell others about the service from Dave, with RJ garage service. We rate his service excellent!
Great local company. Justin was efficient, knowledgeable and courteous. From my first call, until completion of job — very professional. Highly recommend.
Fantastic service. Arrived early and gave easy to understand consultation. Repaired everything quickly and was courteous and professional the whole time.
Appointment easily set up for garage door opener install. Dave was professional, quick and did a great job. He made an important recommendation in replacing the spring which was on its last legs, and didn’t break the bank. Was set up ready to go in under an hour and a half.
The spring on my garage door snapped on 2/4/19. This was the original spring installed in my garage in 2009. The sound of the spring failure was very loud, sounding as if someone crashed through the garage door. Once I determined that my door no longer retracted, I googled repair companies in my area and RJ was one of the top listings with 5 stars. I called RJ and within minutes, I had two techs reach out to me for a same day visit within 2 hours. Max was the tech who repaired my system. He was very polite, friendly and knowledgable. He took the time to answer all of my questions. I hope to have to not repair my garage system again any time soon, but if needed, I will definitely be reaching out to RJ and asking for Max in particular. Thanks again for a quick repair on a major home component, within the same day! I highly recommend you use RJ if needed for any garage repair issues!
David is awesome! Very professional and knowledgeable. He took the time to educate meme my garage door and it's needs over time, not to mention did a fantastic job addressing the primary concern! Great job, would definitely recommend him and RJ for any garage door needs!
Great service! Awesome attitude! Great prices! Fixed our garage in timely manner. Ran checks multiple times to make sure work was completed correctly. Even oiling door prior to leaving. Overall would recommend to anyone having issues with garage. Will definitely use service again if needed!
RJ garage door service was great service .Justin came out diagnosed the problem and was done in about 30 to 45 minutes and got my garage working again from the storm. Two thumbs up he was a professional and quality of work was great I would recommend RJ Garage Door Service and Justin.
Justin my repair technician was early for our appointment & made the complete repair in a short period of time. He also explained the problem as well as showing me the solution as he made the repair. As an added bonus he took the time to show me control adjustments I could make if necessary in the future.
I would highly recommend his company & have actually forwarded his info to a neighbor for her to call for repair.
We've had 2 separate issues with our garage doors in the last month or so. RJ Garage Door Service came out both times and were awesome. Both the owner and another technician have been out. They were all very kind and more importantly very good at what they do. Highly recommend.
Service tech was on time, courteous and efficient in the way he approach his tasks. He was responsive to my questions and took the time to explain what was going on! I highly recommend RJ Garage Door Service for your next service visit!
Justin showed up early in my quoted time frame, was quick to diagnose and explain the problem, and was able to answer all my additional questions. He was very courteous and efficient, completing the work in less than an hour. I will definitely be using RJ Garage Door Service in the future.
Appreciate you, Justin. Hooked my garage up just in time for my house party. Seriously though when he called, he showed. On time and did a damn good job.
I use RJ through First American, my home warranty company. I was at my wit's end with them because of a recurring problem and not feeling safe because the issue caused my garage door not to lock. Along comes my hero Max C. Who not only serviced/repaired my door, reset all my remotes. He took the time to show me how to lock the door when/if the electricity went out or if the pad/remotes failed to work again. A feature I never knew existed. He also walked me through some much needed and not very expensive upgrades for my door. I am extremely grateful to your kind and patient assistance.
Max from RJ Garage came to my home yesterday afternoon to repair my torsion spring that had broken after many many years of use. Not only was Reem’s associate, Max, extremely courteous, but he shared his knowledge and how he would be repairing the spring so my garage door would function properly. He worked conscientiously and clearly with experience. Additionally, coordinating this appointment with Reem as well as accessing an estimate was simple and pleasurable.
Max Cepeda was the RJ Garage Door technician who came to my home on 7/9/2018. He was prompt, professional and courteous. He evaluated the issue with my door and then explained to me what the issue was. I had just purchase Home Choice Warranty and this business is an approved company in NC. Max worked with his Manager and the business to obtain the approval for my claim. Within 24 hours, the claim was approved and they scheduled the following day on 7/11 to complete the work. I highly recommend this company to anyone. Ask for Max :)
Justin was very helpful and polite, and I will definitely use RJ in the future if I have any other issues with my garage door.
The insurance company made it a frustrating day for Justin. He took care of all the issues in a professional and timely manner. His repair was flawless
I had a broken spring. Max came out ahead of the time promised and fixed my door in less than an hour! Very knowleagable and professional! Prices are fair and below what others quoted. I will definitely use these guys again. I highly recommend them.
After trying for a couple weeks to get my garage door repaired from other places I stumbled upon RJ Garage Door Service. I just wish I would have found them first. Extremely professional, understanding and provide great work. Justin worked with my family, gave us a quote and finished within an hour. I recommend them to anyone!!!
Justin was courteous, prompt, and thorough. I would definitely recommend RJ Garage Door Service for your door repairs!
The service was fast and easy. Same day service. Thank you Justin for your help!
The technician Justin was great. Thank u so much..
Service was professional and courteous. Jason was very good.
The technician called in advance and arrived on time. Was extremely courteous, pleasant and knew exactly what he had to do. The job was completed to my satisfaction and I would, without hestating, use R.J. Garage Service again for my garage doors.
Service was very fast and customer service was outstanding.
Justin was the service man that came to my home todayby way of a claim a come through my home warranty. First, i find my claim at 8:30. They called me the very next morning to schedule for the same day. He wasn't scheduled to arrive until 3pm but he called and asked if he could come sooner, which was awesome. Justin came right in and went to work. He was very polite and actually quite funny. He explained that I needed a new motor, installed it and my garage dooris functioning again. I've been in customer service for over 20 years and Justin's professionalism rates higher than the 5 stars allowed. Awesome work!